Contact

Get in touch

Corrections especially welcome. If something here is out of date, we would rather hear it from you than leave it wrong.

Email us

info@thecopenhagencard.com

We read everything. We are a small operation rather than a support desk, so a reply may take a few days.

The Copenhagen Card · Copenhagen, Denmark

Worth knowing before you write

A price or a fact here is wrong

Please tell us — this is the most useful message we get. A link to the venue or seller page showing the correct figure means we can fix it the same day.

You have already bought a card

Contact the seller you bought from — normally GetYourGuide or Tiqets — not us. We do not sell cards and have no access to orders, so we cannot look yours up, change it or refund it.

Your card will not activate

That is the seller (GetYourGuide or Tiqets) or the card's own app. Start with the confirmation email from your purchase — it has the support route on it. Our how to use page covers the usual stumbling blocks.

You represent an attraction

If we have described your venue wrongly or listed the wrong admission price, write in and we will correct it. We do not sell placement, so there is nothing to buy.

Which card should I get?

The worth-it calculator will answer this faster than we can — tick your actual itinerary and it does the arithmetic, including telling you when the card is not worth buying.

Advertising and link requests

We do not sell links, sponsored posts or placement in the attraction lists. Messages offering to buy them will not get a reply.

More about who we are and how this is funded: about this guide and the affiliate disclosure.